CR Agentic AI
ServiceNow Change Request automation
Back to list
Latest review

Auto-approved on May 2, 2026, 7:14 AM — low risk (0.08). The CAB pack below is the audit trail. Re-run only if upstream evidence has changed.

May 2, 2026, 7:14 AMtriggered by alice.lee
CHG0030001

Bump payments-svc 4.12.3 → 4.12.4 (patch)

Routine patch release of payments-svc to pick up upstream dependency CVE-2024-XXXX fix. No schema changes.

BU: PaymentsRequested by: alice.leeCAB: Standard CABSelf-rank: 2/10

Authenticating…

Agent pipeline
9 specialised agents · streaming over SSE
Intake
succeeded

Intake complete: 1 TCR(s), 1 downstream CIs.

Code Standards
succeeded

Compliance check passed. Runtime versions align with approved catalogue. No security blacklist violations detected.

info: JDK version compliant
Test Coverage
succeeded

All test suites passed with 0 failures. Unit test coverage is 86.4%, which meets standard thresholds for a patch release.

Security
succeeded

No security findings detected. All scans (SAST, SCA, AV, Secrets) returned clean results for the patch version bump.

Infra Impact
succeeded

Low impact patch update to payments-svc with no schedule collisions and limited downstream blast radius.

low: Minor Version Bumpinfo: No Window Collisionsinfo: Contained Blast Radius
Back-out
succeeded

Plan identifies the target version and mechanism but lacks specific execution commands and robust verification beyond basic liveness checks.

low: Verification limited to /health endpoint without functional or business logic checkslow: No specific pipeline job name or command specified for re-deploymentlow: Missing post-rollback monitoring criteria (error rates, latency thresholds)
Risk Aggregator
succeeded
Decision
succeeded
Document
succeeded
Risk score
8
/ 100
low risk
Decision
Auto-approved
Routed to
Auto-approved

Risk band=low (score 0.08). Auto-approve per policy.

Top drivers
• Rollback feasibility (weight 10%, raw 0.50)
• Blast radius (weight 20%, raw 0.10)
• Change-window risk (weight 10%, raw 0.10)
Reviewer actions
last: override

Authenticating…

Action history
  • danaapprove· May 2, 2026, 7:15 AM
    "smoke-test approval"
  • frankoverride → reject· May 2, 2026, 7:15 AM
    "forensic concern raised post-approval"
Total tokens used: 13,297
Task change requests
  • TCR0001 · Payments-Eng — Deploy patch via blue/green
Software versions
  • payments-svc → 4.12.4
  • openjdk → 17.0.10
Test results
  • unit: 412 pass · 0 fail · 86.4% cov
  • regression: 58 pass · 0 fail
  • uat: 12 pass · 0 fail
CAB pack — CHG0030001
PDF DOCX Markdown
# CAB Review Pack — CHG0030001

**Change:** Bump payments-svc 4.12.3 → 4.12.4 (patch)
**Business unit:** Payments
**Requested by:** alice.lee
**Decision:** **auto_approve** → Auto-approved
**Risk:** low (score 0.08)
**Generated:** 2026-05-02T07:15:52Z

## Executive summary
This change bumps payments‑svc from 4.12.3 to 4.12.4, a minor patch justified by an automatic low‑risk approval (0.08). The risk profile is dominated by rollback feasibility (raw 0.50, weight 10 %) and blast radius (raw 0.10, weight 20 %), with change‑window risk adding a smaller raw 0.10, weight 10 %. Key findings include limited health‑check verification, unspecified pipeline job names/commands, missing post‑rollback monitoring, undefined rollback success criteria, and the purely minor version bump.

## Top risk drivers
- Rollback feasibility (weight 10%, raw 0.50)
- Blast radius (weight 20%, raw 0.10)
- Change-window risk (weight 10%, raw 0.10)

## Evidence
- **intake** (succeeded, score 0.00): Intake complete: 1 TCR(s), 1 downstream CIs.
- **test_coverage** (succeeded, score 0.00): All test suites passed with 0 failures. Unit test coverage is 86.4%, which meets standard thresholds for a patch release.
- **backout** (succeeded, score 0.50): Plan identifies the target version and mechanism but lacks specific execution commands and robust verification beyond basic liveness checks.
- **security** (succeeded, score 0.00): No security findings detected. All scans (SAST, SCA, AV, Secrets) returned clean results for the patch version bump.
- **infra_impact** (succeeded, score 0.10): Low impact patch update to payments-svc with no schedule collisions and limited downstream blast radius.
- **code_standards** (succeeded, score 0.00): Compliance check passed. Runtime versions align with approved catalogue. No security blacklist violations detected.

## Back-out plan
Re-deploy 4.12.3 image via the blue/green pipeline; verify via /health.

## Audit trace
- intake: 0 ms, in=0/out=0 tokens
- test_coverage: 19390 ms, in=281/out=1862 tokens
- backout: 24786 ms, in=282/out=2410 tokens
- security: 27933 ms, in=187/out=1200 tokens
- infra_impact: 28545 ms, in=244/out=2659 tokens
- code_standards: 78656 ms, in=415/out=3757 tokens